Problem with SFTP

I’m having trouble downloading the files via SFTP in a file -> translator channel. After I start the channel, nothing happens. The log says “Fetching files from…”. However, when I use Lua net.sftp to check the server, the files are there and can be downloaded. We have created other channels like this and they all work. Is there a way to get more information on the file download from the log?

Using Translator script to download files is preferred way, because it gives interface designer complete control over workflow and freedom to customize the process.