Using Problem Reports and Solutions

Problem Reports and Solutions is a tool provided with Windows Vista and Windows Server 2008 that collects information about crashes as they occur.To access Problem Reports and Solutions:

• From the Control Panel, select Problem Reports and Solutions and View problem history.
• Locate the crashed application that you are interested in.
• Select View a temporary copy of these files.

You can use WinDbg to debug the minidump.mdmp file.

More information:

For more information on Problem Reports and Solutions, see Microsoft’s help pages:

• For Windows Vista, see Windows Error Reporting and the Problem Reports and Solutions Feature in Windows Vista.
• For Windows Server 2008, see Windows Error Reporting and the Problem Reports and Solutions Feature in Windows Server 2008.

If you are using Windows Vista, and Problem Reports and Solutions does not generate a crash dump, you can generate a full user-mode dump file. See How to generate a full user-mode dump file in Windows Vista for more details.