Windows Troubleshooting

Using Problem Reports and Solutions


Problem Reports and Solutions is a tool provided with Windows Vista and Windows Server 2008 that collects information about crashes as they occur.To access Problem Reports and Solutions:

  • From the Control Panel, select Problem Reports and Solutions and View problem history.
  • Locate the crashed application that you are interested in.
  • Select View a temporary copy of these files.

You can use WinDbg to debug the minidump.mdmp file.

More information:

For more information on Problem Reports and Solutions, see Microsoft’s help pages:

If you are using Windows Vista, and Problem Reports and Solutions does not generate a crash dump, you can generate a full user-mode dump file. See How to generate a full user-mode dump file in Windows Vista for more details.

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