Reset the Queue

Go to the channel configuration page for the Sender channel. Click on Sender link in the Dashboard or the Translator:

You will see we have no messages queued:

By clicking on the hyperlinked zero we move to the Logs screen in a special mode that shows the last processed message for this channel.

The Logs screen will look like this:

• Click on the down arrow to jump to the oldest message:
  
• Then click on the PROCESSED icon:
  

You will get a dialog like this opening up:

From here we can click on Start here and it will reposition the queue for the channel.

We should now see 282 messages queued: